About Us

About Us

Our Core Values

Expert Service & Precision Workmanship

Every bike that comes through EMX is handled with care, accuracy, and technical knowledge. From motor diagnostics to battery tuning and performance upgrades, our work reflects a commitment to doing things the right way — never rushed, never sloppy.

Honest, Rider-Focused Communication

We walk you through every model, every component, and every upgrade option so you always know what you’re buying and why it matters. No pressure. No upselling. Just real advice from real riders.

Reliable Performance You Can Count On

Whether it’s routine service or a full custom build, our goal is long-term reliability. We make sure your bike rides stronger, lasts longer, and performs exactly the way you expect — on the street, the track, or the trail.

Quality Over Quantity

EMX isn’t built to churn out volume — it’s built to build trust. Every bike we sell and every repair we perform reflects our reputation and the riding community we serve.

Why Choose EMX

Why Choose EMX

Premium Brands Only

We stand behind elite names in electric performance — E Ride Pro, Surron, 79 Bike, Tuttio, and more! — offering bikes known for power, reliability, and build quality.

Real Expertise, Not Guesswork

You’re not buying from someone reading a spec sheet — you’re buying from riders who know these machines inside and out.

Professional Service & Repairs

From brake systems to electronics, suspension, controllers, batteries, and performance mods, we service your bike with diagnostic precision and manufacturer-level standards.

Personalized, Transparent Support

We take the time to explain every option so riders can choose the right bike, the right upgrades, and the right maintenance plan — without the pressure.

Aftermarket Parts & Upgrades

Unlock more torque, more range, or more customization. EMX provides curated performance parts designed specifically for your model.

More Than Bikes

It’s Confidence on Every Ride

Your electric bike isn’t just a purchase — it’s freedom, excitement, and a lifestyle. That’s why at EMX, we focus on delivering clean builds, dialed-in service, and honest guidance that gives you full confidence every time you twist the throttle. Whether you’re buying your first electric bike or building a fully upgraded machine, you’ll get clear communication, premium products, and a shop that stands behind every ride — from day one.

What Our Clients Say

"I was nervous about buying a high-performance bike online, so I went to EMX. Dylan made the process easy and had my 79 Bike Falcon Pro perfectly tuned and ready for the dirt. It’s a relief having a local shop that actually knows these machines inside and out."

Mark Sullivan

"Brought my Surron in for a controller upgrade and a new set of tires. The workmanship is incredibly clean and the bike performs better than ever. If you want more power and professional installation, this is the only place in CT to go."

Chris Bianchi

"Found EMX when I needed a complex electrical repair on my Surron. They handled the diagnostics quickly and got me back on the trails in no time. Great communication, honest advice, and a very professional atmosphere."

David Rossi

Flexible Payment Options

We understand that high-quality automotive work is an investment. That’s why we’ve partnered with Afterpay to provide a seamless "Buy Now, Pay Later" experience.

  • No Interest: Pay in 4 installments with zero interest when you pay on time.
  • Instant Approval: Quick set-up through the Afterpay app at checkout.
  • Flexible Budgeting: Ideal for splitting the cost of full PPF wraps, sets of wheels, or premium ceramic packages.

Frequently Asked Questions

What can I expect when visiting EMX?

When you choose EMX, you’re choosing expert service, real product knowledge, and a personalized experience from start to finish. We walk through every model, every part, and every upgrade option with clear, honest recommendations. Whether you’re here to buy a bike or service one, expect transparent pricing, high-quality work, and a smooth, stress-free process.

What’s the difference between buying an electric bike online vs. from EMX?

Buying online leaves you with no support, no assembly, no diagnostics, and no one to help if something goes wrong. At EMX, every bike is inspected, tuned, and backed by a team that knows how to diagnose, repair, and upgrade every component. You get proper setup, local support, premium brands, and expert guidance — all things online sellers can’t offer.

HOW DO I KNOW WHICH ELECTRIC BIKE IS RIGHT FOR ME?

Our team will walk you through your riding style, goals, budget, and preferred terrain to find the perfect match.

  • Want raw power and elite engineering? 79 Bike Falcon Pro or GT.
  • Looking for off-road dominance? Surron Light Bee X.
  • Want versatility and everyday riding performance? Talaria & TUTTI models.

Whatever your experience level, we’ll help you choose with confidence.

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